Please ensure that you have read all terms and conditions carefully before making your purchase. By purchasing any item, you have agreed to the exclusive terms and conditions governing the sales between the customer and Bear & Thomas.
All orders placed through this website are subject to confirmation and acceptance by Bear & Thomas.
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax). We receive the right to modify prices published on our website at any time.
Delivery costs will be calculated and advised by email, if not advised through the website. Orders will be shipped as soon as possible, depending on product availability. If a product is not available customers will be notified via email. Due to the nature of some of our products some items may not be in stock at the time you place your order, so it is important that you are aware of this.
a. We will do our best to deliver your order promptly. Once payment has been processed, items in stock will be dispatched within 3 working days.
b. While all care is taken in the packaging and postage of your purchase, we will assume no liability for any late delivery.
Every effort will be made to satisfy your order. If for any reason beyond our control, we are unable to supply ordered items, we will notify you via email.
a. In this instance, your item(s) will either be placed on back order, or you will have the option to remove that item from your order.
Product Images & Descriptions
Whilst every effort is made to ensure product images and descriptions are as accurate as possible, errors may unintentionally occur.
Please carefully consider the products you are ordering prior to purchasing. All faulty or damaged goods will be replaced by Bear & Thomas.
For any items that are either damaged or faulty you must contact us within 3 days of delivery. Damaged/faulty items returned for warranty, must be accompanied by proof of purchase.
In the unlikely event that your product has been damaged in transit please contact us within 24 hours of receiving your order. Please provide us with photographic evidence of the damaged product and we will endeavour to replace and ship the item to you as soon as possible if the item is readily in stock. In the event that the item is out of stock, your money will be refunded.
Availability of Products
Prices and availability of all products are subject to change without notice. Errors will be corrected as they are discovered and Bear & Thomas reserves the right to revoke any offer, correct any error, omission or inaccuracy at any time (including after an order has been placed)
By purchasing a product from Bear & Thomas website you warrant that you are over 18 years of age and have the capacity to make a legally binding contract.
Changes to Terms
These terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Bear & Thomas.
USE OF THE INFORMATION CONTAINED ON THIS WEBSITE IS AT YOUR SOLE RISK. THE INFORMATION ON THIS WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. BEAR & THOMAS MAKE NO REPRESENTATION, EXPRESSED OR IMPLIED, AS TO THE ACCURACY OF THE INFORMATION CONTAINED ON THIS WEBSITE. BEAR & THOMAS ACCEPT NO LIABILITY FOR ANY USE OF THE INFORMATION. BEAR & THOMAS MAKE NO REPRESENTATIONS, EITHER EXPRESSED OR IMPLIED, AS TO THE SUSTAINABILITY OF THE THE INFORMATION FOR ANY PARTICULAR PURPOSE.